Complaints and returns
Complaints will be processed no later than 14 calendar days from the date of submission
Complaints can be submitted in writing to the company's registered address:
Front-End Services Bartosz Parfanowicz
ul. Zielona 14A / 10
47-224 Kędzierzyn-Koźle
or
in electronic form by e-mail to the following address
What to include in the description of the complaint?
- Information and circumstances regarding the subject matter of the complaint, in particular the nature and date of occurrence of the irregularity
- Customer's requests
- Contact details of the complainant - this will make it easier and faster for us to deal with the complaint
The information provided above is in the form of a recommendation only and does not affect the effectiveness of the complaint